We invite you to join us and hundreds of healthcare professionals from around the globe for TeleTracking‘s 2018 Client Conference, October 14 – 17, 2018 at the beautiful Hyatt Regency Hill Country Resort and Spa in San Antonio, TX.


Why should you attend TeleCon18?

Are you looking for ways to improve access to care, patient throughput, discharge efficiency, and system analytics?  Are you ready to take the next step in your patient flow journey and build a patient logistics command center? Are you looking to network with and learn from hundreds of healthcare leaders from across the United States, Canada and the United Kingdom?

Innovation Lab


Interactive Workshops



Group Chat Discussions


TeleCon18 Presenters

Unlike typical trainers or keynote speakers, Jake Poore spends most of his time in the trenches of healthcare, working side by side clinical and non-clinical care team members on every step of the patient experience. You may find him shadowing a nurse on a medical-surgical floor, observing pre-op surgery, secret shopping the waiting room of a doctor’s office or conducting patient focus groups.

As Founder and President of ILS, Jake knows what it takes to create and maintain a world-class service organization. He should… he spent nearly two decades at the Walt Disney World Company in Florida helping to recruit, hire, train and align their 65,000 employees toward one end in mind: creating memorable experiences for individuals, not transactions for the masses.

Hyatt Regency Hill Country Resort & Spa

San Antonio, Texas

We are pleased to offer a discounted sleeping room rate of $199 per night plus tax. 








What attendees are saying:

I love the networking and came away with many ideas to implement.

Best conference I have attended in years. Amazing team of people!

I loved the focus groups! I liked that we connected with peers.

Well run & informative. Food was plentiful & good. Coffee at the right times!

Images from TeleCon17

Early-Bird Registration


Who we are. Where we are going.

Our mission is simple, but it is not easy.  Every aspect of our client conference is dreamed, designed and developed with the same mission and goal: that no one will ever have to wait for the care they need.